Kind Ice Cream is a women led small business with a mission to make and serve exceptional small batch ice cream. We aim to operate in a way that is kind to the environment, to our team, to our customers and to the community.

Our Assistant Store Managers play an integral role in carrying our mission and filtering everything through it. They help to develop and support the team, while providing consistent feedback. Assistant Store Managers are responsible for the daily store operations and people management alongside the Store Managers. ASMs demonstrate excellent communication, leadership, and organizational abilities. They are models of exceptional customer service.

This Assistant Store Manager position opening is for our Kind Ice Cream Ritchie location.

Responsibilities and Expectations,

• Display positivity, passion and enthusiasm for Kind, modelling our standards of professionalism, kindness and respect.

• Work closely with the Store Manager to align goals, oversee team training and provide clear, timely and respectful coaching and feedback.

• Model exceptional customer service and ensure all cones, pints and scoops meet our quality standards.

• Support staff scheduling, ensuring shifts are well covered and labour targets are met.

• Ensure the shop is clean, equipment is in good working order and maintenance issues are brought forward.

• Take a solution-oriented approach to challenges and help staff stay up to date with shop protocols and flavour information.

• Participate in and contribute to monthly management meetings.

Availability

This is a full-time role with shifts across weekdays and weekends, days and evenings. 

Benefits

• Competitive wage plus tips

• Free ice cream!

• Team building, education and training opportunities

• As a permanent, year-round position, this role is eligible for additional perks including health, vision and dental benefits, paid time off, store discount, profit share and more

At Kind, we wholeheartedly welcome and honour diversity. We believe in creating a workplace where everyone, regardless of their background, is encouraged to bring their unique qualities to the table.

To apply, please complete the form below.

While we’d love to meet everyone who applies, we’ll only be contacting shortlisted candidates. Thank you for taking the time to apply. We truly appreciate your interest in joining Kind!